Shipping policy
At Charmabens, we are committed to delivering your skincare products quickly and safely.
Order Processing
- Orders are processed within 24h after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times
Estimated delivery times may vary depending on your location:
- United States: 2-3 business days
Please note that delivery times are estimates and may be affected by carrier delays, weather conditions, customs processing, or high-demand periods.
Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method.
We may occasionally offer free shipping promotions on qualifying orders.
International Shipping
Customers are responsible for any customs duties, taxes, or import fees required by their country. Charmabens is not responsible for delays caused by customs.
Tracking Your Order
Once your order ships, you will receive a tracking number via email so you can monitor your package status.
Incorrect Shipping Information
Please ensure your shipping address is correct before completing your order. Charmabens is not responsible for lost packages due to incorrect or incomplete addresses provided by customers.
Lost or Delayed Packages
If your package is significantly delayed or lost in transit, please contact us and we will do our best to assist you with the carrier investigation process.
Contact Us
For shipping questions or assistance, contact us at:
Email: contact@charmabens.com
Website: charmabens.com